Unable to import RIS files from any source

rdotson · February 9, 2020

I have a number of journals from which I gather research articles - following an update today, the typical process of saving an RIS cite from those journals no longer works. The Zotero app is brought into focus but the RIS import does not occur. Nothing is brought into Zotero... help?

dstillman · February 9, 2020

Restart Zotero and try again. If you're still having trouble, provide a Debug ID for an import attempt that fails.