Unable to retrieve library

Virtual Caribbean
I can log into my Zotero.org account online, but cannot access the library. This is a problem because I have several years of data stored.
  • dstillman
    What do you mean by that, exactly? You have hundreds of top-level items in your online library.
  • Virtual Caribbean
    This a problem on my work computer which may or may not be related to that particular computer. The issue may be in the installation of the Chrome icon to take snapshots of online material. When I would click on "My Library" to view the data, the page hung up and never loaded - I only saw a blank screen.

    At home, I access Zotero online as usual although it is taking longer for the data to drop into the library.
  • Virtual Caribbean
    The situation has been resolved - apparently a network glitch.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.