webdav sync error

agoston.janos · December 15, 2019

Hello!
I've tried to sync my zotero and I got the following error report (report ID 837333640)

[JavaScript Error: "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]" {file: "chrome://zotero/content/xpcom/storage/webdav.js" line: 206}]

[JavaScript Error: "Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]" {file: "chrome://zotero/content/xpcom/storage/webdav.js" line: 206}]

version => 5.0.80, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.80, extensions => Zotero LibreOffice Integration (5.0.20.SA.5.0.80, extension), Zotero Word for Windows Integration (5.0.14.SA.5.0.80, extension), Shockwave Flash (32.0.0.303, plugin)

I've restarted and re-tried, but got the same error.
I also cannot verify the server. On the website of pcloud I can log in and my files are present there.
Thank you for your help in advance!

dstillman · December 16, 2019

Can you provide a Debug ID (different from a Report ID) for attempt to verify the server?

agoston.janos · December 16, 2019

D1983246348

dstillman · December 16, 2019

Can you share the exact URL you've entered in the URL field? If you don't want to share it publicly, you can send it to support@zotero.org with a link to this thread.

Or you can just try to figure out what's wrong with it. As far as Zotero is concerned, the URL you've entered is invalid.

agoston.janos · December 16, 2019

/webdav.pcloud.com:443

dstillman · December 16, 2019

There shouldn't be a slash at the beginning.

agoston.janos · December 16, 2019

it works again, thank you!