Upgraded to Mozilla Firefox 70, now Zotero connector not working
Hi -- My zotero connector is no longer working since upgrading Mozilla Firefox. I've had several issues ever since upgrading to v70, but this is really bugging me. I've uninstalled and reinstalled Mozilla several times, to no avail, and installed the connector more than once too.
I can't see the "Save to Zotero" button, even on the nytimes.com website -- I can only see a grey "Z", which has occasionally turned red, though I can't figure out what I do to get it to turn red. But even when it turns red, I can't actually save anything. My desktop Zotero is open, so that's not the problem either.
Here's the most recent Report ID: 1729617081. It says the following:
Report ID: 172961708
The error (which I can't seem to copy) says something about not being able to establish a connection at the receiving end. It also says something about a changed URL. My internet is fine, so that's not the problem. I'm really frustrated, so much that I'm thinking of migrating to a different browser after over 10 years with Mozilla!
Please help!
I can't see the "Save to Zotero" button, even on the nytimes.com website -- I can only see a grey "Z", which has occasionally turned red, though I can't figure out what I do to get it to turn red. But even when it turns red, I can't actually save anything. My desktop Zotero is open, so that's not the problem either.
Here's the most recent Report ID: 1729617081. It says the following:
Report ID: 172961708
The error (which I can't seem to copy) says something about not being able to establish a connection at the receiving end. It also says something about a changed URL. My internet is fine, so that's not the problem. I'm really frustrated, so much that I'm thinking of migrating to a different browser after over 10 years with Mozilla!
Please help!
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dstillmanSee Troubleshooting Translator Errors. The Zotero Connector works fine with Firefox 70 in general, so there's certainly no need to switch browsers.
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dstillmanFor Firefox in particular, if nothing else is working, you can try in a new Firefox profile. But it would be pretty unusual if uninstalling and reinstalling the Zotero Connector, with no other extensions enabled, didn't fix it.