Persistent translator issues (tried all troubleshooting tips)

gemmasack
1. https://www.amazon.com/Popular-Eugenics-National-Efficiency-American/dp/0821416928

2. Debug ID: D1737350847

3. It says "saving to zotero.org" and then "an error occurred saving with Amazon. Attempting to save using Save as webpage instead. An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."

4. 5.0.75
  • dstillman
    This is working for me now. Are you still having trouble? There might have been a problem with an upstream database.
  • gemmasack
    Still not working for me
  • dstillman
    Can you provide another Debug ID from the Zotero Connector? Yours doesn't actually show a save happening. Be sure to start debug output logging, load the page, perform the save so that you get the error, wait the popup to go away, and then submit the output.
  • dstillman
    @gemmasack: Oh, wait, I just noticed you said it says "Saving to zotero.org". Is that still what you're seeing? Because your debug output shows Zotero as available and reachable from the connector.
  • gemmasack
    Tried again with another save attempt:

    1. https://www.amazon.com/Popular-Eugenics-National-Efficiency-American/dp/0821416928

    2. Debug ID: D1786855230

    3. It still says the same thing: "saving to zotero.org" and then "an error occurred saving with Amazon. Attempting to save using Save as webpage instead. An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information."

    4. 5.0.76
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