unable to load translators and styles

685914074

Hi,
On loading, Zotero gives the following message: "Zotero was unable to load translators and styles." The error output looks like it might be a translator permissions issue. I gave all files in translator ugo+rw permissions with still issues. I also tried to move to a new directory on desktop as per a previous post without any change. I have reset translators and styles as well which also did not help. I am on a mac, which is a personal computer.

[JavaScript Error: "Unix error 13 during operation remove on file /Users/username/Zotero/translators/ACM Digital Library.js (Permission denied)" {file: "(unknown module)" line: 0}]


Thanks!
  • You'll need to figure out what's wrong about the permissions on your system — this obviously works with standard permissions.

    If deleting the 'styles' and 'translators' directories doesn't help, it's either a problem with the permissions on the Zotero data directory itself or something else on your system (some non-standard security software?) is interfering with Zotero's disk access.
  • Hi-

    Thank you for your help! I had not deleted the styles and translators directories. Doing this, and then restarting Zotero fixed my issue.

    I appreciate your time!

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