extension for safari

Christine Merlin
Hey
I try to install zoetrope on my Mac but I cant't install the extension for safari. It say there is a mistake.
What can I do?
Thanks
  • dstillman
    What's the exact message your received?

    What macOS version are you running?
  • Christine Merlin
    The message is safari can't install this extension. An error happened during the installation of Zotero connector extension.
    My Mac is macOS X10.13
  • dstillman
    This is a Safari problem, not a Zotero problem, but if you don't have any other Safari extensions, the easiest thing to try is to close Safari, click on your desktop to bring Finder to the front, select "Go to Folder…" from the Go menu, and paste in ~/Library/Safari/. In the folder that opens up, delete the Extensions folder. Then try again.

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