Error Saving Snapshots

jello
Debug ID: D1355245485

I'm having trouble saving snapshots. I like to save webpages with a snapshot, but since I've switched to the Standalone version, I always get an error when saving. The citation is saved though. I've tried on different websites but I get the same results.
  • adomasven Zotero Team
    Could you create a Debug ID for a failed save from the Zotero client?
  • jello
    I think this has the failed save: D738237108

    I'm trying to save news articles with a snapshot. I think it's related to the translators for certain sites, such as the NY Times and the Miami Herald. The debug log should have one of my attempts. If I just click the "save" icon, it defaults to saving with metadata. If I force it to save with a snapshot (web page with snapshot), it gives an error with the snapshot. I can save other journal articles or this page, so I think it must be related to the specific translators? Thanks for your help.
  • bwiernik
    Yes, the NYT site (and some other newspapers) won’t save usable snapshots with the current snapshot system, so they are disabled.

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