Error in updating document
Report ID 678302155
Hi, Zotero 5.0.70 on macOS X 10.14.5 using LibreOffice 6.2.5 returned this error msg shortly after completing what appeared to be a Zotero plugin update on startup.
I had just rearranged 3-4 paragraphs in my document and clicked on the Refresh button in the Zotero menu in LibreOffice when the error occurred.
The References section contains around 400 references. I have tried steps 1-8 (but not yet 9) in the Troubleshooting Guide to no avail. I have also reinstalled the Zotero plugin and updated the Java SDK for LibreOffice.
Update 1 – I've tried deleting the recently changed section and Refreshing the References but again no joy.
Update 2 – I downgraded Zotero to 5.0.67.3 and Refreshed the References without an error msg.
Thanks
Hi, Zotero 5.0.70 on macOS X 10.14.5 using LibreOffice 6.2.5 returned this error msg shortly after completing what appeared to be a Zotero plugin update on startup.
I had just rearranged 3-4 paragraphs in my document and clicked on the Refresh button in the Zotero menu in LibreOffice when the error occurred.
The References section contains around 400 references. I have tried steps 1-8 (but not yet 9) in the Troubleshooting Guide to no avail. I have also reinstalled the Zotero plugin and updated the Java SDK for LibreOffice.
Update 1 – I've tried deleting the recently changed section and Refreshing the References but again no joy.
Update 2 – I downgraded Zotero to 5.0.67.3 and Refreshed the References without an error msg.
Thanks
@dm5n Would you please run through the step 9 for us with version 5.0.70? Even with a long document it should not take many steps, since every time you are cutting the document in half so for example a 100 page document is reduced to 1 page in 7 steps.
To submit a test item, join the public Jurism Test Submission group, sync, create a collection named for the style that shows the error, drop the item into it, and sync again.
But LibreOffice is now crashing repeatedly when attempting to delete the sections and refresh the citations.