Zotero Error Has Occurred Report ID: 1561414437

melissa_robertson
I receive a message saying "An error has occurred. Please restart Zotero". I have tried restarting the program several times and have restarted my computer. I also tried re-installing the software and moving my prefs.js file to the desktop, but still receive the same error.
  • dstillman Zotero Team
    database disk image is malformed
    Your Zotero database is corrupted. You can try the DB Repair Tool to fix your database.

    This generally is caused by having your Zotero data directory in a cloud storage folder, so if that's the case, you should move it out immediately after repairing the database. (Before then, restoring to an older version of the database stored by the cloud storage service may help.)

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