Unable to Sync

wellmangreg · June 10, 2019

My desktop application is not synching with the cloud version. I have double checked to be sure I am using the correct ID and PW. I even created a new account using a different email, ID and PW. Still not syncing.

Debug ID: D631664251

dstillman · June 10, 2019

See Changes Not Syncing. (You have My Library syncing disabled — Step 4.)

wellmangreg · June 10, 2019

That did it! Thanks. I checked the sync box and neglected to toggle the libraries after seeing them in the subsequent box.

Thanks again.