Green puzzle icon in toolbar

This discussion was created from comments split from: No "Z" on my toolbar in Zotero 5.0.
  • I have been having a difficulty wih my zotero. It just gives a green icon (puzzle-like) in the tool bar. This colour doesnt change at all. So, ive not been able to save any material from the web into my zotero library. If I browse over or click my desired article, the colour of this icon doesnt change. The zotero version i have is 5.5.66. ive downloaded both chrome & firefox connetors. Pls help
  • Where are you seeing the puzzle-piece icon? That certainly wouldn't happen in both Chrome and Firefox, so you'd have to be more specific. But wherever you're seeing that, it means something is broken in your browser installation. Make sure you're running the latest version of your browser, and try uninstalling and reinstalling the Zotero Connector.
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