Can't drag to group library

dstillman Zotero Team
This discussion was created from comments split from: Can't drag from my library to group library.
  • duch4nat
    I am having the same problem. Select files from one of my libraries, try to drag and drop (the files turn blue, I get a plus sign) but nothing happens when I drop them into the Group Library. Have already rebooted with no effect. Debug ID was D228804231
  • dstillman Zotero Team
    Win error 5 during operation copy on file C:\Users\[…]\Zotero\storage\9J34D82T\S[…] (Access is denied.
    Something on your system is preventing Zotero from copying a file, which is causing the whole drag to fail. Likely either security software or having the file open in another program, which on Windows can block access.

    We'll fix this so it doesn't cause the whole drag to fail.

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