Connector not working with Wiley website

hmmming95 · May 7, 2019

My Zotero connector doesn't work properly with Wiley journals(Angewandte Chemi, Advanced Materials...) - it fails to 'save with Wiley Online Library' and attempts to save with 'atypon journal'. Grabbing pdf sometimes works and sometimes not.

I've searched the forum for the same issue
https://forums.zotero.org/discussion/71525/unable-to-save-articles-from-wiley-online
but updating the connector wasn't helpful.

Here's my debug ID:

Zotero D1008758277
Connector D86546190

OS Windows10 1809 17763.437
browser Chrome 74.0.3729.131

Appreciations in advance.

adamsmith · May 7, 2019

We'd want the exact URL as you see it for a start.

hmmming95 · May 8, 2019

Oops. Perhaps one of these
https://onlinelibrary.wiley.com/doi/10.1002/anie.201902565
https://onlinelibrary.wiley.com/doi/10.1002/anie.201903303
https://onlinelibrary.wiley.com/doi/full/10.1002/anie.201901572
Not sure which one I used to debug though.

adamsmith · May 9, 2019

Thanks -- seeing that when I have access to the full text article, but not when I'm just looking at the abstract...

hmmming95 · May 9, 2019

I don't really get what you mean... Do I have to provide alternative URL? cuz I've just double-clicked Zotero entries that were saved from the Wiley library and copied the URL of the popped-up website..

bwiernik · May 9, 2019

No, adamsmith understood. He was just commenting that this error appears to only occur when you have access to the full text article—not if you don’t have access.

hmmming95 · May 10, 2019

Oh I got it. I thought I missed something. Thank you!

hmmming95 · May 13, 2019

Looks like it works quite well now. Has anything been fixed?

hmmming95 · May 13, 2019

Umm not actually,,,(or happening again)

poettli · May 13, 2019

Same links you previously provided or different/new ones?

hmmming95 · May 13, 2019

Nope, two comments for several different items :

https://onlinelibrary.wiley.com/doi/full/10.1002/anie.201902815
this works fine, for example, both in the proxied and ordinary full-access environment.
(as long as I remember right; I saved the item at yesterday night via proxy and I thought it worked well. I've just tested the same item without proxy(but with full access) and it again was successful)

https://onlinelibrary.wiley.com/doi/full/10.1002/asia.201600673
for this it was not the case(should be noted that the journal is different though). I saved the item as an 'atypon journal', pdf dragged successfully but is not indexable.

(my another forum inquiry :
https://forums.zotero.org/discussion/77359/alternative-pdf-indexing-method#latest
https://forums.zotero.org/discussion/77153/indexing-unindexed-items#latest
)

For the above three items that I've reported 5 days ago, they still don't save properly as a Wiley content. But for this time I've tried, pdf was successfully attached and even indexed.

poettli · May 13, 2019

I just tried the different URLs and can successfully save to zotero with both snapshot and pdf, except the last one (I don't have rights to access it), but I can see the connector correctly identified "Wiley Online Library". And all the pdf are indexed. Sorry I can't help.

hmmming95 · May 13, 2019

nah..Thank you for your dedication.
I can't even imagine what's wrong with my computer.

adamsmith · May 13, 2019

Yeah, it's a bit unclear what's happening there -- it looks like import fails because of an odd error message in trying to retrieve the PDF, but a) that shouldn't lead the whole import to fail and b) the link it tries to use for the PDF is fine, so not sure yet.

hmmming95 · May 13, 2019

Yup. I'll wait patiently.
It's sad that I know nothing about computer stuff, and can't help anything.
Zotero seems to be almost perfect 'knowledge management platform' for me.
I really respect the folks contributing to the Zotero.
Hope soon there's a good news for me.