Zotero Word Plug-In does not recognize citations and cannot generate bibliography
Hi,
I am having some trouble with Zotero lately.
Even though I have been inserting citations with "Add Citations" via the Zotero Word Plug-in, Zotero does not recognize the already inserted citations. (it cannot refresh citations or add a bibliography).
I always receive the same error message "You must insert a citation before performing this operation."
I have tried over and over, with different citations in my existing document and unrelated new word documents, and I always have the same problem.
My computer is running on macOS Mojave.
Please help!
Thank you already in advance!
I am having some trouble with Zotero lately.
Even though I have been inserting citations with "Add Citations" via the Zotero Word Plug-in, Zotero does not recognize the already inserted citations. (it cannot refresh citations or add a bibliography).
I always receive the same error message "You must insert a citation before performing this operation."
I have tried over and over, with different citations in my existing document and unrelated new word documents, and I always have the same problem.
My computer is running on macOS Mojave.
Please help!
Thank you already in advance!
1. You open a new document
2. You insert a citation using the Zotero Word add-on
a) i.e. you first pick a citaiton style
b) you then pick a citation
3. The citation appears
4. You then click on "Insert Bibliography" and get the above error
Earlier I never had problems with this, but now it won't work anymore.
It shouldn't be necessary, but have you tried reinstalling the Word plugin from the Cite pane of the Zotero preferences?