Intext citation does not seem to be linked with Zotero

taorninchicago
Hello all, look like others have had this problem but I could not seem to find the solution. So I worked on my document at work and saved it as docx....now the citations in one of my manuscripts does not seem to be linked to Zotero any more--when I tried to add a new citation, it came up as "1", which was not the case...Any idea to fix this? Thanks for your help!
  • fbennett
    Saved as *.docx from Word or from LibreOffice?
  • taorninchicago
    Microsoft Word...
  • taorninchicago
    the difference is that I have Mac (but Word is installed) at home and Window at work
  • bwiernik
    Is it not working on the Mac? What version of Word do you have installed there?
  • taorninchicago
    One document is working and the other is not...Word 16.23
  • bwiernik
    I’m exactly following. Can you describe in detail exactly what is and is not working and where?
  • taorninchicago
    In text citations are no longer linked to Zotero....So now when I try to add additional references, Zotero would register any reference as "1"--the first reference in the manuscripts--which is not the case....
  • adamsmith
    There are generally 3 causes for this:
    1. You saved in an unsupported format (e.g. .docx from LibreOffice or .odt from Word)
    2. You opened the file in a software that's not supported (e.g. Mac Pages)
    3. You clicked the Unlink Citations button.

    The problem is almost certainly one of these three.
  • taorninchicago
    If I clicked on the unlink citations, how can I fix it?

    Thanks
  • taorninchicago
    Or any way I can fix any of the three causes for that matter
  • bwiernik
    The only way to relink your document with Zotero would be to open an older version of the document from before the links were lost and restore/save it.
  • taorninchicago
    hmmm, the weird thing was that I opened the old version, and it still did not work...
  • adomasven
    Zotero may have prompted you to disable automatic citation updates if an update at any point took a while. You can see this checkbox in the document preferences. If you have automatic citation updates disabled then the numbering of your citations will be wrong until you press Refresh in the Zotero plugin.
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