CSL Error while implementing a citation quote in word 2010

mario_ottaiano
hallo people,
I'm getting this error by implementing a citation from my zotero in word 2010:

CSL error
TypeError: this.registry.citationreg.citationById[c[0]] is undefined
citationID=4eUa7oxA
noteIndex=0
atarray citationsPre index 0, from citation at document position 1

could you pleas help me?

best regards
Mario
  • dstillman Zotero Team
    Does it work in a new document? If so, see Debugging Broken Documents.
  • mario_ottaiano
    yes it does. Thanks for the advice. I'll check it.
  • dstillman Zotero Team
    If those steps work, let us know what exactly fixes it.
  • mario_ottaiano
    edited March 27, 2019
    it was solved by copying the content of the 'error' document to a new document. The only problem with that is, that the changes are not longer marked in the new 'repaired' document.
  • dstillman Zotero Team
    Meaning you were using Track Changes in the original document?

    That's Step 1, so don't skip that one. You generally will need to accept all changes and disable Track Changes before using the plugin further.
  • adomasven Zotero Team
    Does the original document "repair" if you restart Zotero?
  • mario_ottaiano
    @dstillman yes, did it. I know, I've read it on the 'debugging broken documents' page you linked to my first post.
  • mario_ottaiano
    @adomasven maybe, but it's a collaboration doc so I need to wait until all changes are implemented and then I'll can check it again after accepting all changes in the original doc.
  • adomasven Zotero Team
    Could you perform the step 8 of debugging broken documents and find a small snippet of the document that reproduces the issue, then send it to support@zotero.org with a link to this thread? It might be the case that you need to leave in 2 or 3 parts of the document to consistently reproduce this problem (i.e. somewhere early in the document, and somewhere late, or maybe one part that has track changes, and another one that doesn't).
  • mario_ottaiano
    @adomasven thanks for the advice. Maybe I can do it today, but it will take a bit of time. I think you're right, that ther are some problematic citations. Zotero ask me in the process, to or not to change citations by implementing new ones.
  • adomasven Zotero Team
    It is 99% track changes that is throwing off Zotero. We may have a bug in the integration module, but cannot reproduce it ourselves or fix it without a test case. Make sure that the snippet you produce still triggers the error you are seeing (instead of other errors, such as prompts for modified citation text).

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.