How to use zotero plug with word 365

SAGNE · August 27, 2018

[Developer's Note: Please see the last comment. — D.S.]

Hello everyone,

I share here a procedure to get the Zotero oglet in word 365 under windows. I did not find the perfect solution on the forum and I searched alone. Like that, it's functional!

Here is the procedure:
1. Open a Word document
2. Go to "File"
3. Choose "option"
4. Choose "advanced options" from the drop-down menu
5. Go down to the "General" chapter and click on "File Location"
6. A window appears. Double click on the line "Startup Files". DO NOT CHANGE ANYTHING IN THIS WINDOW !!!!!!!!
7. Carefully record/note/copy the way in the address bar at the top of the window (to reveal it easily just click on this address bar and copy the address.
8. Open a new window of disk C for example
9. Paste the address in this window. You must then have access to an empty window called STARTUP
10. Find the Zotero tab creation file on a other window:
Disk C> program Files (x86)> zotero> extension> zoteroWinWordIntegration@zotero.org> Install> Zotero.dotm
11. COPY this file and do not move it !!!!!!
12. Paste the Zotero.dotm file into the Word STARTUP window
13. Close all the windows and the word document
14. Open word and it works

obadmus · December 21, 2018

This worked for me. Thank you!!!!

Lwethu · January 15, 2019

You are a star...Thank you

drdan23 · January 24, 2019

Great advice - this worked for me, thank you!

ans18b · January 27, 2019

Will this work on my Mac? I have had the worst time getting zoetro to work on word365 on my Mac. I can use the zoetro library but it will not let me use extension for citations.

bwiernik · January 27, 2019

If the normal procedures don’t work, follow these steps to manually install the Zotero plugin in Word https://www.zotero.org/support/word_processor_plugin_manual_installation

jinseokyeo · April 12, 2019

Thank you!!!!!

zurpher · April 17, 2019

Unfortunately, for me SAGNE's instrutions did not work. Also bwiernik's link did not help. Any ideas what might be causing the problem? Solved (see below)!

I had copied Zotero.dotm to

C:\Users\***\AppData\Roaming\Microsoft\Word\STARTUP

but it still did not work. Zotero.dotm did not show up under Word-Add-Ins. (Manually) re-installing did not change this. I solved it by manually adding the path to

C:\Users\***\AppData\Roaming\Microsoft\Word\STARTUP\Zotero.dotm

directly in Word-Add-Ins.

dstillman · April 17, 2019

Just to note, that's not recommended and definitely shouldn't be necessary, as long as the Zotero.dotm file is in the active Startup folder — you'd want to check your Word settings to find your active Startup folder.

zurpher · April 18, 2019

@dstillman In my case it seems to have been necessary. I have placed Zotero.dotm in the active Startup folder but it was not automatically recognised by Word – hence the additional step. I probably have not explained it well.

BlancaPenaloza · April 27, 2019

Great!!! It works!
Thank you very much indeed!

jcroma · June 20, 2019

Worked perfectly! Thanks a lot!

Ahmed_bakr · July 24, 2019

Thank you, you have saved me

semilias · August 5, 2019

thank you @zurpher, I had the same issue.

i have been struggling to long and lost to much time. You saved me!

pierremangeol · September 23, 2019

Thank you so much! Worked perfectly

anguyen1210 · October 6, 2019

@SAGNE, thank you, that was brilliant! such an easy fix with your solution. cheers.

kiranfatima · December 7, 2019

oh God! finally.....!!!! it worked. thank you sooooo much. i had tried everything but nothing else worked. thanks again :)

ozcatelano · December 8, 2019

Thank you!

annie leon · January 4, 2020

Thanks a lot, I was about to give up!!

giosi · February 10, 2020

Thank you! It works perfectly. Thank you so much!!!!

JJ2012Zot · February 11, 2020

After one hour fighting with Word and Zotero this solved the problem in less than 5 minutes. Thanks!

biojes1 · March 10, 2020

It worked, I love you, thanks

VeronicaJGarcia · March 26, 2020

Thank you! I am a novice when it comes to computer things and your directions were perfect!

mccorkell@gmail.com · March 31, 2020

After 'file' I dn't seem to have the next step ' option' - perhaps this is becasue I am using a student license issued by my college?

mccantu · April 1, 2020

Thanks for sharing. It worked.

SAGNE · April 9, 2020

incredible, my little solution still helps a lot of people almost 2 years later. It is a pleasure to help you! Sorry but I don't have a solution for mac (I never work on macOS).

dstillman · April 9, 2020

Just to clarify, while I'm glad people have found this thread helpful, these instructions are simply a restatement of the manual installation instructions in the documentation, which are provided for all platforms.

If you're not seeing Zotero in Word, see Zotero Toolbar Doesn't Appear, which recommends a couple easier things to try and then links to the manual installation steps, and has additional platform-specific troubleshooting steps if those don't work.

I'm going to close this thread now. If you're still having trouble getting Zotero to work in Word after trying everything on the troubleshooting page, please start a new thread with more details.