Translator problem Google Scholar

jobucks · January 22, 2019

Report ID 718737004

MacOS High Sierra 10.13.6
Zotero 5.0.60
Firefox 64.0.2

Zotero works on my end (I can insert citations)
The yellow folder tab shows but won't download a citation from Google Scholar. Say translator problems.

dstillman · January 22, 2019

https://www.zotero.org/support/kb/site_access_limits

jobucks · January 22, 2019

Thanks but that early in the morning? I would only have done one or two searches? And that was the first citation that I was saving. . .

adamsmith · January 22, 2019

You can share the URL of the query and we can take a look -- it's possible it's something else, but in most cases, google scholar errors are indeed caused by site access limits, yes. Depending on your connection set-up, other people may have shared the same IP address and google detected that.

jobucks · January 22, 2019

Well it is a university and I ran the query from home

What do you mean about the url of the query by the way? I have tried different search words in Scholar.

bwiernik · January 22, 2019

After you search, copy the URL of the search results page and then paste it here.

jobucks · January 23, 2019

Worked today so you guys must be right.

jobucks · January 23, 2019

thanks