Translator problem Google Scholar

jobucks

Report ID 718737004

MacOS High Sierra 10.13.6
Zotero 5.0.60
Firefox 64.0.2

Zotero works on my end (I can insert citations)
The yellow folder tab shows but won't download a citation from Google Scholar. Say translator problems.

dstillman

https://www.zotero.org/support/kb/site_access_limits

jobucks

Thanks but that early in the morning? I would only have done one or two searches? And that was the first citation that I was saving. . .

adamsmith

You can share the URL of the query and we can take a look -- it's possible it's something else, but in most cases, google scholar errors are indeed caused by site access limits, yes. Depending on your connection set-up, other people may have shared the same IP address and google detected that.

jobucks

Well it is a university and I ran the query from home

What do you mean about the url of the query by the way? I have tried different search words in Scholar.

bwiernik

After you search, copy the URL of the search results page and then paste it here.

jobucks

Worked today so you guys must be right.

jobucks

thanks