Can't Access My Library or My Profile.
I used to be able to access My Library and see my profile (from the website), but now when I click on the tab/link for them I get the following message.
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Error
Page Not Found
The page you were looking for could not be found
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The respective URLs in the links are
http://www.zotero.org/jason.rute/26551/items
http://www.zotero.org/jason.rute/26551
However I can access my settings and my Inbox (although the later has always been empty).
I've tried logging out and back in a few times. I've tried it in both IE and Firefox. I get the same error trying to access my profile when I'm not logged in, but I can see other people's profiles. My files are still in my Zetoro plugin and it still says it has successfully synced them.
Thanks (and thanks for a great product as well).
-Jason
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Error
Page Not Found
The page you were looking for could not be found
--------
The respective URLs in the links are
http://www.zotero.org/jason.rute/26551/items
http://www.zotero.org/jason.rute/26551
However I can access my settings and my Inbox (although the later has always been empty).
I've tried logging out and back in a few times. I've tried it in both IE and Firefox. I get the same error trying to access my profile when I'm not logged in, but I can see other people's profiles. My files are still in my Zetoro plugin and it still says it has successfully synced them.
Thanks (and thanks for a great product as well).
-Jason
This is an old discussion that has not been active in a long time. Instead of commenting here, you should start a new discussion. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
Thanks for posting. So it seems we're having trouble with usernames containing periods. I suspect this became a problem after our last website update on Friday.
We'll be on this right away and let you know when we have a fix in place.
-Jon