Error with saving different papers for a while

xiaobowen · December 2, 2018

Hi,
When I use Zotero Connector to save different papers for a while, it always captures the same one item(e.g. Paper A) when saving Paper A, B, C... How can I address this problem?
Thanks for your help.

dstillman · December 2, 2018

We'd need an example URL where you're seeing this.

xiaobowen · December 2, 2018

Well, I'v met this problem when I save some papers from http://www.cnki.net. If I save one paper (such as http://kns.cnki.net/KCMS/detail/detail.aspx?dbcode=CJFQ&dbname=CJFD2014&filename=JJDL201407015&uid=WEEvREcwSlJHSldRa1FhdkJkVWEyd1hzVWw0eXlFc3o0RlVzb2tJVDNhMD0=$9A4hF_YAuvQ5obgVAqNKPCYcEjKensW4IQMovwHtwkF4VYPoHbKxJw!!&v=MjkyNzVoVkx6T0x5ZlBZckc0SDlYTXFJOUVZWVI4ZVgxTHV4WVM3RGgxVDNxVHJXTTFGckNVUkxLZVplWnRGeTM=) successfully to my Zotero, the connector(Chrome) always captures this one when I try to save the others. And it can work normally just for a while after restarting Chrome.

dstillman · December 2, 2018

Can you provide exact steps to reproduce this? (E.g., what do you click on or search for to get this to happen?)

xiaobowen · December 2, 2018

-I use Chrome to search for papers from http://www.cnki.net.
-I find paper 1 and click on the Connector to save it to Zotero (CNKI).
-Then, I find paper 2 and click on the Connector to save it. But the connector still captures paper 1 and save paper 1 to my Zotero.

It seems that the Connector always captures the same item when I try to save different items from http://www.cnki.net.

dstillman · December 2, 2018

Right, but we need precise steps — literally everything you click on or type to get this to happen.

https://www.zotero.org/support/reporting_problems#provide_steps_to_reproduce

xiaobowen · December 2, 2018

OK, Report ID: 1733861497

Steps to reproduce:

1. Start Zotero.
2. Start Chrome.
3. Enter the website (http://www.cnki.net) and search for papers.
4. Choose one paper and Click on “Save to Zotero” in Chrome.
5. Repeat Step 4 for several times and minutes.

Finally, when I click on “Save to Zotero”, it always captures and saves the same item and it cannot capture new information from the other items.

dstillman · December 2, 2018

"search for papers" is not enough information. You need to tell us exactly what to type.

liyijie · April 3, 2019

@dstillman

I have met the same problem, in either Chrome or Firefox.

This problem occurs when I save some papers through the Zotero Connector. No matter what the next paper is, a previously saved paper will be saved again.

It doesn't matter what I have typed.

Only clearing all browser history (including coockies) can temporarily resolve this issue and wait for it to appear next time.

dstillman · April 3, 2019

@liyijie: We still need the information I ask for above.

liyijie · April 4, 2019

@dstillman OK, let me show you exactly what I had done.

1. Start Zotero.
2. Start Firefox.
3. Enter the website (http://nvsm.cnki.net/kns/brief/result.aspx?dbprefix=CJFQ).
4. Type "能源回弹效应" in the first search box and search for papers. (An example, it does not matter.)
5. Choose sorting method - subject relevance: Click the "相关度" bottom after "排序:".
6. Choose one paper and Click on “Save to Zotero”. Then close the browser tab of the paper.
7. Repeat Step 6 for several times and minutes.
8. Then this issue will appear randomly.

Screenshot: https://i.loli.net/2019/04/04/5ca57ba30f06f.jpg

Thanks for the help.

johnmy · May 30, 2019

Is there a solution for this issue?