zotero 5 metadata retrieval not working for mac

Walt8
hi, I used zotero 4 with no problems and after downloading zotero 5, metadata retrieval process firstly takes forever and freezes and just doesn't work for pdfs I know have metadata. please help. I'm using mojave. haven't had any issues with zotero 4.
  • dstillman
    There was a brief interruption and slowdown of PDF metadata retrieval a couple hours ago. It should be back to normal now.

    If you're still having trouble, we'd want to see a Debug ID for a retrieval attempt that fails or is slow.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.