Zotero 5.0.21 > trouble with adding by identifier > ISBN
Hello,
I hope not to duplicate.
I have issues with the adding by identifier (ISBN).
The book is in worldcat, the import by connector works but fail with the “Add Item by Identifier” button.
For example : isbn 978-2-7598-1160-1
I don't know if it was a good idea : I tried again after resetting translators. No improvement.
But it works with DOI and PMID.
Thanks for your help,
debug ID : 990183787
version => 5.0.21
Mozilla Firefox 56.0
I hope not to duplicate.
I have issues with the adding by identifier (ISBN).
The book is in worldcat, the import by connector works but fail with the “Add Item by Identifier” button.
For example : isbn 978-2-7598-1160-1
I don't know if it was a good idea : I tried again after resetting translators. No improvement.
But it works with DOI and PMID.
Thanks for your help,
debug ID : 990183787
version => 5.0.21
Mozilla Firefox 56.0
@dstillman could you look at the error report (presumably that's what the number is), please?
Error report : 1516446527
Also, could you see if you can import from
http://www.worldcat.org/search?q=bn:978-2-7598-1160-1
debug ID : D898711750
No problem to import form worldcat.
I am a strong advocate for Zotero at our college and would like to help people feel confident in using it.
I tried another track.
Failure occurs when I work on my professional computer (same problem for my colleagues). But it works with my personal computer.
I deduced that this may be the setting of my workstation. I will refer my question to the administrator to check the machine or network settings.
Sorry for not having this idea before asking you :/
I will keep you informed of the outcome.
Just a brief feedback.
The IT ingeneer of my service couldn't solve the problem, obviously related to our network configuration.
Her hypothesis : network micro-cuts.
The random behavior of zotero for import by ISBN is quite confusing.
For example :
- ISBN not working work with the adding by identifier BUT OK with Woldcat's website retrieval
9782212558722 (http://www.worldcat.org/oclc/880418166 : OK)
978-2-02-062160-1 (http://www.worldcat.org/oclc/777133325 : OK)
- Adding by identifier OK
9781856047135 : OK
9781576753484 : OK, but 2 imports, (even 3). Import data from OCLC n° 844904000
For each case, the import process takes a long time (much more than with DOI or pmid).
It's embarrassing for students' training, but I explain that it should work with their personal computer (as with mine).
I have just done a new test (9782275038506) : it works! (45 seconds to import the reference, but it works !).
To answer your questions : I am at Paris Diderot University. I requested additional information from the computer park manager of our library. In fact, we are on a NAT network (pool of 3 servers).
If I navigate to http://worldcat.org, I am not redirected to a different URL.