Cannot import EBSCOHost ERIC search results in Chrome
Neither me nor my colleagues (using different operating systems) can import search results from EBSCOHost searches of ERIC. When we are viewing a list of search results, we can click on the button for the Zotero Chome plugin and it then gives us a list of items that we can import. But when we try to import them we get the "An error occurred while saving this item. See Troubleshooting Translator Issues for more information." error message.
We have no problem importing individual search results once we click on them one-at-a-time.
The report ID I just submitted is 625520054. Please let me know what additional information you need from me to troubleshoot and resolve this issue. Thanks!
We have no problem importing individual search results once we click on them one-at-a-time.
The report ID I just submitted is 625520054. Please let me know what additional information you need from me to troubleshoot and resolve this issue. Thanks!
This is annoying but now that we know what's going on we can work around it. Thanks for quick and helpful response!
If this is becoming too inconvenient and you don't need attached PDFs, you can add all items to en EBSCO folder, then export that to RIS and import into Zotero. We do some cleaning of the RIS on import, but it's typically pretty decent on EBSCO and definitely for ERIC. But again, no file attachments that way.
The total database subscription cost is about US$4 million per year. Many universities pay more than 2X that amount.