Zotero 5.0 stopped saving PDFs

kgreenfield · October 16, 2018

Hi, I've just tried to save PDFs from Google Chrome into Zotero. The first two worked fine but now when I hover my mouse over the PDF icon on Google Chrome it still says 'Save to Zotero' but nothing happens when I click on it. Any help much appreciated!

adamsmith · October 16, 2018

Have you tried restarting Chrome?
What are some URLs of PDFs you are looking at?

kgreenfield · October 16, 2018

Hi, I've tried restarting Chrome and Zotero but it hasn't changed.
E.g. this URL: the PDF icon is now greyed out and nothing happens when I click on it.
https://www.campbellcollaboration.org/media/k2/attachments/Braga_Pulling_Levers_Review.pdf

dstillman · October 16, 2018

the PDF icon is now greyed out

Do you mean that you're seeing a generic page icon? As far as I know it's not possible for the PDF icon to be grayed out.

Does the PDF icon appear if you reload the page?

atsena · October 16, 2018

j'ai le même problème Zotero n’enregistre plus les PDF

dstillman · October 16, 2018

@atsena: Same as above. Does the PDF icon appear if you reload the page?