Sync error: "Could not sync My Library -- too many retries"
Report ID: 181167559
Upload ID 5bbc328fc0bed
Hi,
I am a new user. I am getting a sync error: "Could not sync My Library -- too many retries". I have submitted the report - Report ID attached. I have also submitted the debug report: D621330983.
I was able to sync an earlier version. I then added some more groups, and removed some duplicates, but now I am getting the above error.
I have checked database integrity - it says fine.
I have uploaded my database to have it fixed, downloaded the rebuilt database (from https://www.zotero.org/utils/dbfix/?upload=1), and copied it to the appropriate location, but that did not help.
Any other suggestions?
Thanks,
Paul
Upload ID 5bbc328fc0bed
Hi,
I am a new user. I am getting a sync error: "Could not sync My Library -- too many retries". I have submitted the report - Report ID attached. I have also submitted the debug report: D621330983.
I was able to sync an earlier version. I then added some more groups, and removed some duplicates, but now I am getting the above error.
I have checked database integrity - it says fine.
I have uploaded my database to have it fixed, downloaded the rebuilt database (from https://www.zotero.org/utils/dbfix/?upload=1), and copied it to the appropriate location, but that did not help.
Any other suggestions?
Thanks,
Paul
Thanks!
Paul