Upgrade StorageWord is missing as a choice as Word Processor
I only have LibreOffice as a choice
macOS high sierra
Word 2016
macOS high sierra
Word 2016
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
If it's disabled, enable it. If it doesn't show up, reinstall Zotero. (Your data won't be affected.)
How are you uninstalling Zotero?
What exact version of Word?
All Zotero does is install a Word template (a .dotm file) in the Word startup folder. That could theoretically cause a problem in Word (though that's very unlikely, and not something others have reported), but if by uninstalling Zotero you simply mean that you're deleting it from Applications, that wouldn't have any effect on Word, since that doesn't remove the .dotm file.
If you're uninstalling using some third-party program that also deletes the Zotero.dotm file from the Word startup folder, that would point to some sort of conflict with the .dotm file that we could debug further. But simply removing Zotero from Applications wouldn't have any effect.
Yes, I’m uninstalling Z by just putting it in the trash.
I have Word Version 16.16. I downloaded the Office apps from my school’s website.
The problems all began when I tried to fix an error I was getting. The error said Word could not connect to Z or vice versa. The zotero.dotm was not in the Word Startup folder. I copied it and pasted it into the Word startup. Word would not open after. The other thing that happened is Word disappeared as a choice in the Word Processor option under Cite in Zotero.
I wish I could include screen shots to help explain.
If the presence of Zotero.dotm in the Word Startup folder is causing Word not to start up, that's a problem with your Word installation, since it's just a standard Word template and obviously works for others. You can upload screenshots to Dropbox, imgur, or similar and provide a link here.
I don't see "Personal Settings." "Click on “File Locations” under “Personal Settings” and click on “Startup” at the bottom of the list. This may list your Startup folder location.
So you have a Startup folder listed, but it appears to be set to an odd, incorrect location.
You can open that folder in Finder using the instructions on the linked page, using ~/Library/Group Containers/UBF8T346G9.Office/User Content/Document Elements instead of the …/Startup/Word folder.
If there's a Zotero.dotm in there, I would delete it and then reset the Startup directory in the File Locations dialog, which will hopefully clear that setting so that it uses the default of …/Startup/Word (as mentioned on the linked page). After that, close Word and try reinstalling the Word plugin normally from the Cite pane of the Zotero preferences, or follow the manual instructions to place Zotero.dotm into the Startup/Word folder.
https://www.dropbox.com/s/d787jcp6cmp3lwv/Screen Shot 2018-08-28 at 1.33.35 AM.png?dl=0
https://www.dropbox.com/s/fbjis9ollh553av/Screen Shot 2018-08-28 at 1.32.10 AM.png?dl=0
I double clicked startup and it took me here:
https://www.dropbox.com/s/xer4x46zyws7ieb/Screen Shot 2018-08-28 at 1.51.10 AM.png?dl=0
Where do I paste the copy of the zotero.dotm?
"In Tools → Add-ons → Extensions, do you see the Word integration plugin listed, and is it enabled?"
It is not listed.
You need to make sure Word integration is present in Zotero Tools -> Add-ons -> Extensions. If it is not present at all, you should download Zotero and reinstall with the downloaded version, then see if the Add-on appears. If it does, you should go into Zotero Preferences -> Cite -> Word Processor and reinstall the Word plugin, which will make Zotero tab appear in Word. If Word begins crashing after you do this, it indicates that something is wrong with your Word installation.
If you get stuck at any of these steps, please post with details what have you done so far and where you got stuck.
I still do not understand how to copy zotero.dotm. Nor do I understand where the copy is to be place or how to place it there. When I click on the startup folder, there isn’t an option to paste it. I have used keyboard short cuts for copying and pasting. I have tried right clicking to copy it to the startup folder. Nothing happens.
1. Start Zotero.
2. Click on Zotero.
3. Click on Preferences.
4. Click on Word Processors.
Microsoft Word 2016 is not available. Only LibreOffice is listed.
Click Remove, and then restart Zotero.
Thank you!!!