Word could not communicate with Zotero
Hi,
I have been using Zotero for a little while now and suddenly, mid-project, I have started to receive the following error message:
'Word could not communicate with Zotero. Please ensure that Zotero is open and try again.'
I have tried reinstalling Zotero, restarting everything, I'm not using security software, I only have one user profile, add-on zotero is enabled (and i see the toolbar fine).
I'm using the latest version of zotero (5.0.55), Word for Mac 16.16, and am on a Mac (obviously). To reiterate, this started happening mid-way through working on a document that was previously working fine.
Thanks.
I have been using Zotero for a little while now and suddenly, mid-project, I have started to receive the following error message:
'Word could not communicate with Zotero. Please ensure that Zotero is open and try again.'
I have tried reinstalling Zotero, restarting everything, I'm not using security software, I only have one user profile, add-on zotero is enabled (and i see the toolbar fine).
I'm using the latest version of zotero (5.0.55), Word for Mac 16.16, and am on a Mac (obviously). To reiterate, this started happening mid-way through working on a document that was previously working fine.
Thanks.
If it's disabled, enable it. If it's missing (which would be very strange), reinstall Zotero from zotero.org. (Your data won't be affected.)
Thanks for your help.
Version 10.13.6
Word has completely stopped working. Iām going to create a new thread.