Upgrade StorageSync zotero standalone with Zotero.org ==> FAILED
Hi all,
I am trying to sync my library on zotero.org to the zotero standalone. however it is not working, I keep getting this message :
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "1522921576593 Toolkit.Telemetry ERROR TelemetryStorage::loadAbortedSessionPing - error removing ping: PingReadError JS Stack trace: PingReadError@TelemetryStorage.jsm:80:15 < TelemetryStorageImpl.loadPingFile<@TelemetryStorage.jsm:1440:13" {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
version => 4.0.29.10, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.10, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.10, extension), Zotero Word for Windows Integration (3.5.5.SA.4.0.29.10, extension), Adobe Acrobat (18.11.20036.3123, plugin), VLC Web Plugin (2.1.0.0, plugin), Google Update (1.3.33.7, plugin), Microsoft Office 2016 (16.0.8326.2076, plugin), Microsoft Office 2010 (14.0.4730.1010, plugin), Silverlight Plug-In (5.1.50907.0, plugin), Microsoft Office 2016 (16.0.8326.2076, plugin), Java(TM) Platform SE 8 U51 (11.51.2.16, plugin), Java Deployment Toolkit 8.0.510.16 (11.51.2.16, plugin)
any idea why this is happening?
best!
I am trying to sync my library on zotero.org to the zotero standalone. however it is not working, I keep getting this message :
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "1522921576593 Toolkit.Telemetry ERROR TelemetryStorage::loadAbortedSessionPing - error removing ping: PingReadError JS Stack trace: PingReadError@TelemetryStorage.jsm:80:15 < TelemetryStorageImpl.loadPingFile<@TelemetryStorage.jsm:1440:13" {file: "resource://gre/modules/Log.jsm" line: 749}]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "repo.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
[JavaScript Error: "sync.zotero.org:443 uses an invalid security certificate.
The certificate is not trusted because the issuer certificate is unknown.
The server might not be sending the appropriate intermediate certificates.
An additional root certificate may need to be imported.
(Error code: sec_error_unknown_issuer)
"]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 2595}]
[JavaScript Error: "Fout bij verbinden met de server. Controleer uw internetverbinding." {file: "chrome://zotero/content/xpcom/sync.js" line: 652}]
version => 4.0.29.10, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 4.0.29.10, extensions => Zotero LibreOffice Integration (3.5.12.SA.4.0.29.10, extension), Zotero Word for Windows Integration (3.5.5.SA.4.0.29.10, extension), Adobe Acrobat (18.11.20036.3123, plugin), VLC Web Plugin (2.1.0.0, plugin), Google Update (1.3.33.7, plugin), Microsoft Office 2016 (16.0.8326.2076, plugin), Microsoft Office 2010 (14.0.4730.1010, plugin), Silverlight Plug-In (5.1.50907.0, plugin), Microsoft Office 2016 (16.0.8326.2076, plugin), Java(TM) Platform SE 8 U51 (11.51.2.16, plugin), Java Deployment Toolkit 8.0.510.16 (11.51.2.16, plugin)
any idea why this is happening?
best!
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2) SSL Certificate Error