MS Word for Mac 2016 trouble inserting cites into APA doc (both w/ and w/o tracks changes on)

joshuru
MS Word for Mac 2016 trouble inserting cites into APA doc (both w/ and w/o tracks changes on)

Hello world,

I've gotten 2 different error messages several times this week:
1. Zotero experienced an error updating your document. this.registry.citationreg.citationById[c[0]] is undefined
2. Zotero experienced an error updating your document. citations[(j - 1)].sortedItems.slice(...)[0] is undefined

I used halving technique described in the 'fixing broken documents' to isolate the section I understand the trouble to be in. Before I go through further parsing, can anyone here PLEASE suggest a quicker solution to my issue? :...\

version 5.0.38 desktop app (mac)

Thanks for your time! Josh
  • adomasven Zotero Team
    There is no faster solution. If you have emailed the file named "sect 3.1 into MLA zotero pref-insert MLA cite worked-switch back to APA-ERROR.docx" to us before, could you check if it is still broken with 5.0.38 (released yesterday and have fixed some bugs), since I could not produce any problems with this document in the latest Zotero version.

    If that file works, could you isolate another snippet and email it to support@zotero.org with a link to this thread?
  • joshuru
    Thanks! I will retry in those docs now

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