Zotero experienced an error updating your document. this.registry.citationreg.citationById[c[0]] is
I keep getting this error message when cutting and pasting from another Word document. Once this happens, I can't insert any citations, which effectively ruins the document. I am using Zotero Standalone on a Macbook Pro with MacOS High Sierra.
I suspect the problem is that there is a conflict between the citations in the old and new documents. If so, it would be great to be able to identify the broken citation so that I can just delete it, rather than reverting back to older versions of the paper and reentering all the changes without the citations, which is a huge amount of work. Please help!
I suspect the problem is that there is a conflict between the citations in the old and new documents. If so, it would be great to be able to identify the broken citation so that I can just delete it, rather than reverting back to older versions of the paper and reentering all the changes without the citations, which is a huge amount of work. Please help!
We'd be interested in seeing the broken citation though (the message suggests a Zotero bug), so if you're able to identify a short portion of the document with this broken, please send it to support@zotero.org with a link to this thread.
This problem occurs fairly often, so it would be great if Zotero could find a more permanent solution.