Zotero missing from Word 2016 when installed on Chrome
Hi there. I have had multiple students unable to to connect Word 2016 to Zotero 5 when loaded onto Chrome. We have tried the 'Edit, preferences....' route in Zotero to readd Word but this is not successful. We have tried to unistall and reinstall through an account and this is unsuccessful. Can you suggest any other way of loading Zotero 5 into Word?
https://www.zotero.org/support/reporting_problems
We need a Report ID and also an explanation of exactly what you're trying, step by step, and what's happening.
(The Word plugin also has no relation to Chrome.)
Are these personal computers or school computers?
Mac or Windows?