Problem with Zotero - Black window
Hello,
I'm using zotero for the first time.
I installed the 5.0 version on Windows 8. When I open it, I only have a black window :
https://image.noelshack.com/fichiers/2018/08/5/1519394470-sem-titulo.png
The mouse cursor is working, I can even click on some thing, for example I reached a button that lead me to the web page "quick start guide" by clicking blindly on that black window..
I deleted my version, I tried the 4.0 version, then the 5.0 again... don't know what to do!
Thanks for your help!
I'm using zotero for the first time.
I installed the 5.0 version on Windows 8. When I open it, I only have a black window :
https://image.noelshack.com/fichiers/2018/08/5/1519394470-sem-titulo.png
The mouse cursor is working, I can even click on some thing, for example I reached a button that lead me to the web page "quick start guide" by clicking blindly on that black window..
I deleted my version, I tried the 4.0 version, then the 5.0 again... don't know what to do!
Thanks for your help!
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bwiernikThis is something I’ve never seen before. Do you have any unusual setting set on your system, such as accessibility settings or color inversion?
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dstillmanedited October 31, 2019Just to repeat some info from another thread, updating the graphics driver fixed this for someone who was experiencing this.
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