Translator issue: no PDF downloads from John Benjamins e-Platform

I have instituational access to this article: http://www.jbe-platform.com/content/journals/10.1075/gest.16.2.01ken

The Zotero translator doesn't dowload the PDF, which for this paper is at:
http://www.jbe-platform.com/deliver/gest.16.2.01ken.pdf?itemId=http://jbenjamins.metastore.ingenta.com/content/journals/10.1075/gest.16.2.01ken&mimeType=pdf&isFastTrackArticle=

It looks like only the first part of the URL (up to .pdf) is necessary to get to the file.
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