zotero extension for Word : Mac 2011 doesn't install

bedard.cedric
Hello Everybody, Zotero works with SAFARI Version 11.0.1 but here is the message after trying to install Word extension :

Installation could not be completed because an error occurred.

[Exception... "The file Zotero.dot couldn't be opened because there is no such file. @[setTemplateTypeCreator:install.m:205]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 212" data

Do you know how I can do ?
  • adomasven Zotero Team
    If you go (Command-Shift-G in Finder) to
    /Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/install are files named Zotero.dot and Zotero.dotm present?
  • bedard.cedric
    Hello :

    Are present :
    Zotero.dot (modele microsoft word 97 2004)
    Zotero.dotm (modèle microsoft word prenant en charge les macros)
    zotero.png

  • charlyb
    Same trouble since migration from mozilla to Standalone. Couldn't install zotero for mac (2011) integration from standalone whereas toolbar exist if I use zotero.dot in the folder up there. Any suggestion ? Thanks
  • adomasven Zotero Team
    What is the version of the Word add-on found in Zotero -> Tools -> Add-ons?
  • adomasven Zotero Team
    @bedard.cedric seems like I failed to follow up. Are you still having the problem?

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