I still don't understand how to get my my data. it was very imprtant for school work I was doing. 2 days ago it was still ok, now it's gone. for some reason my data only saved on firefox and not on the windows standalone so I could ONLY use it on firefox. The data isn't on the site either when I log in. please help!!
now it doesn't seem to add new data?? What do I do :( I hope zotero will still be reliable, there is nothing else on the add-on market like this I think
When I try to add a new article with the firefox add-on, there is no small pop-up in the corner like it used to be and like earlier today and it doesn't add in my library
I tried saving a study that is in pdf, I see the button,... I get a small pop-up that says "An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information." I read it all but can't seem to find what is right for me. damn, I really feel stupid haha
Please follow the steps that dstillman linked to very carefully. Note that Step 12 provides very detailed instructions for reporting the errors back here if Steps 1-11 don't fix the issue.
(Yes, Zotero 5 is in general very reliable. I use it every day.)