Zotero Plug-In Problem (Word and Firefox for Mac)

clariecam · November 14, 2017

I've just updated Zotero and it's suddenly deleted the add-in on Word (version 15.14) and Firefox (version 56.0.2) on my Mac. On Firefox it just shows an option to 'save to Zotero' without an option to actually bring the Zotero page up on my browser. My Zotero settings state that the add-in is installed on Word however it's not showing up. Is there a way to fix these issues?

bwiernik · November 14, 2017

https://www.zotero.org/blog/zotero-5-and-firefox-faq/

Due to changes made by Mozilla, the Firefox plugin is now just a connector, like in Chrome. You need to install the Zotero 5 desktop app:
http://zotero.org/download

clariecam · November 14, 2017

Thanks for that, now I just need to find out what's happened with Word...

bwiernik · November 14, 2017

When you install the Zotero app, it will also install the Word plugin.

adomasven · November 14, 2017

(Although you should update Word to 15.39 -- the older versions have issues with addons)