Unable to save anything to library
Hi! Nothing is saving to my library for some reason! This started yesterday and I have tried uninstalling it and reinstalling it and restarting my computer, and nothing is working.
I'm in the middle of writing a paper and I was just introduced to Zotero. Do I really have to go back to writing all my citations myself?!
Thank you in advance!
Best,
Angelique
I'm in the middle of writing a paper and I was just introduced to Zotero. Do I really have to go back to writing all my citations myself?!
Thank you in advance!
Best,
Angelique
Do you get any error messages or what exactly happens when you're trying to save?
Chrome, 5.0.24, it doesn't work from a database or a webpage, but I have gotten it to work from our library catalog and from the folder (multiple item) picker.
I've already disabled all my other extensions to see if it was something else interfering with it, but it still isn't working.
It's working (just) now with the webpage I was trying yesterday (when I noticed the problem). EBSCO is still not working.
The Zotero status is available.
http://ezproxy.baylor.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=a9h&AN=125123631&site=ehost-live&scope=site
And efilgo -- you're on campus, right?
This is the url I just saved -- https://www.cms.gov/research-statistics-data-and-systems/statistics-trends-and-reports/nationalhealthexpenddata/nhe-fact-sheet.html
Yes, I'm on campus.
This might be unrelated, or not, but sometimes when I open a journal article from my Google Scholar saved search email, Zotero's firefox translator will not recognize the item as journal article. It will show up as webpage. But if I refresh the page (with the individual item), the translator icon changes to the correct item type.
https://forums.zotero.org/discussion/66358/bump-need-to-refresh-webpage-to-get-journal-article-import-icon#latest
The same problem still occurs when I use some other email-update links. Back in August the need to refresh before Zotero recognized the metadata on the page was every time I reached a publisher site from an email link. Now, the problem doesn’t happen every time but only sometimes.
http://eds.b.ebscohost.com.libezproxy2.syr.edu/ehost/detail/detail?vid=5&sid=01bf9305-22ef-448e-a6a6-e66cea070f37@sessionmgr101&bdata=JnNpdGU9ZWhvc3QtbGl2ZQ==#AN=9506091448&db=bsh
@adomasven debug ID for reloading an EBSCO page in Chrome is here:
D1601764496
Something off with script injection. Same problem in Firefox. Page should otherwise detect fine.
I haven't tested this w/o proxy yet, but efilgo above reports the same issue without proxy.
For me at least this works correctly without the proxy, i.e. on the SU campus.
So is there anything to do, or is all we can do to wait?