Unable to save anything to library

adamsmith · November 6, 2017

Other than avoiding to access EBSCO through a proxy (i.e. use it on campus or via VPN) the only thing you can currently do is wait.

adomasven · November 6, 2017

Try updating to 5.0.26 and see if that helps? @adamsmith another debug ID would be useful if it's still broken.

sitisalwani · November 6, 2017

I cannot save anything to library. It show this;

[JavaScript Error: "Error
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:297:49"]

[JavaScript Error: "Error
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:297:49" {file: "[object Object]"}]

[JavaScript Error: "Error
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/connector.js:297:49"]

Can someone help me.

adamsmith · November 6, 2017

where are you trying to save from, which browser, which Zotero version?

sitisalwani · November 7, 2017

Hi Adam,

I'm trying to save articles from Google Scholar, by using Google Chrome browser and Zotero 5.0.24 version.

adamsmith · November 7, 2017

Let's keep this thread about EBSCO, please -- start a new one and try some other sites, e.g.
http://www.worldcat.org/title/wealth-of-nations-books-1-3/oclc/59155060&referer=brief_results to see if this is google scholar specific or a general issue.

adamsmith · November 7, 2017

This now works for me with the Connector version 5.0.26
@efilgo @MargoRed @aml8bd @emil.erixon -- make sure you have update your connector (in Firefox you can force update add-ons under about:addons. In Chrome I had to remove and re-install to force an update, although developer mode is supposed to allow you to do that).

emil.erixon · November 7, 2017

I updated the connector in Firefox from version 5.0.25 to 5.0.26, and now it seems to work! Thanks for the advice @adamsmith!