FasterFox but not FireFox?

PhotoBob
When I used Fasterfox, the Zotero icon appeared in the status bar lower right of browser.
Since moving back to firefox 3.0.8, I've had nothing but trouble.
Surely Zotero must be reliable with firefox?
It appears in add-ons, I checked identity safe (got Norton 360), but Norton wasn't ever a problem with Fasterfox.
Checked status bar and it is on.
Any ideas as to why the zotero icon is not appearing?
Thanks
  • dstillman
    edited April 16, 2009
    http://www.zotero.org/support/kb/no_status_bar_icon

    You likely just need to uninstall/reinstall Zotero or clear corrupt extension files, as explained on the Mozilla article linked from that page.
  • noksagt
    Did you create a new profile and/or have you been able to repair other issues you were apparently having with the Firefox UI that were independent of Zotero?

    http://forums.zotero.org/discussion/6616/
  • PhotoBob
    nothing works!!
    Got rid of extensions, re-installed plug-in, redid a new profile for firefox and nothing brings back to Z in the bottom right of browser.
    I'm ready to give up on this too-good-to-be-true software :(
  • dstillman
    Do you also not see the Zotero menu option in the Tools menu?

    In the new profile, do any other extensions show up as being installed other than Zotero?
  • PhotoBob
    I see the the extension plus others in the add-ons.
    Z shows up as being installed, why can't I see it in the browser?
  • noksagt
    I see the the extension plus others in the add-ons.
    You claimed to have uninstalled other extensions & even to have created a fresh firefox profile. Why does it show that you have other extensions installed?

    Are you still experiencing the issues you posted in the other thread (e.g. a corrupted tools menu)?

    If you had a fresh profile (with no other extensions) and zotero did not show up after you installed it and restarted firefox, did you try to delete extensions.ini, extensions.cache, and extensions.rdf?
  • PhotoBob
    Shows others because I use Skype and RealPlayer as well.
    Same problem - no Z and I really really am starting to get worried about all my research.
    Is there another way to access the files which are stored on my PC?
    Yes I already tried deleted the extensions before I set up a new profile.
    Still no Z
  • noksagt
    edited April 17, 2009
    Shows others because I use Skype and RealPlayer as well.
    The skype extension is listed on the page of incompatible extensions:
    http://www.zotero.org/support/known_issues
    Is there another way to access the files which are stored on my PC?
    You stated that it has worked for you in other browsers. You could have one of those browsers use your zotero data directory.
    Still no Z
    Rather than reinstalling the Skype extension, etc., why not try to start with a fresh, extension-less profile & get zotero working before tackling other issues?
  • PhotoBob
    Never had any troubles before when running fasterfox, which I thought was a cool update of firefox ... really didn't know it was different.
    It is just when I noticed and moved back to firefox that my troubles started.
    Everything worked before, lots of add-ons, extensions, the whole 9 metres.
  • dstillman
    1) It's possible you upgraded to a more recent version of the Skype extension that exhibits the problem when you switched to Firefox.

    2) As the Known Issues page indicates, the problem with Skype isn't reliably reproducible, so it might occur in some installations and not occur in others. But if you're seeing it, you should report it to them.
  • aquaterra
    I was having same trouble in another computer. As soon as I removed skype extension from firefox, the issue disappeared.
  • PhotoBob@live.ca
    yeah
    disabled the extension cause there isn't a way to uninstall for some reason
    however more serious problem now is to get zotero to recognise the library so I can recover the lost files.
    I know where the files are, i don't know how to get zotero to recognise them :(

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