“Zotero” is damaged and can’t be opened.

ggs13br · September 6, 2017

I have downloaded the latest version of Zotero (5.0.17) and when I tried to install it I get the following message "“Zotero” is damaged and can’t be opened. You should move it to the Trash.". I have done it, but when I download it again I get the same message. Any suggestion? I am a Mac User (OS X El Capitan 10.11.6).

adomasven · September 6, 2017

Do other downloaded applications work properly? E.g. Firefox ESR?

ggs13br · September 6, 2017

Yes. they do.

adomasven · September 6, 2017

Have you tried downloading Zotero with a different browser? Are you behind a proxy or use any security software?

dstillman · September 6, 2017

How are you trying to install it?

phdeviant · October 4, 2017

I was having the same problem, but after restarting the computer and re-downloading it, it installed without issue.