Citation Links Lost in Word Document
The upgrade seems to have changed the way Zotero stores citations in the document itself. The citations that were linked when I last worked on this documents are now stored as text so updates to a citation do not ripple through the document. (ie "note 4" is now "note 5" but the rest of the document does not know it.)
Is this a setting that I can change so that until I choose to finalize a document it will save linked citations instead of text citations?
Is this a setting that I can change so that until I choose to finalize a document it will save linked citations instead of text citations?
saved as .docx
citations inserted through zotero addin
clicking in citation does not produce the "grey bar" indicating that the citation can be edited in zotero
The shading of citation is actually a Word setting that can change. If the references to a note don't update, including after clicking the "Refresh" button, that does indicate a problem, though.
Even if I reinsert the citation I occasionally come back to a text citation when I return to editing.
If you test this in a fresh document, insert citation, save, close, reopen, is everything working OK?
I just checked it again by inserting a blank citation at the beginning of my document and hitting refresh to see if all the "note 4" became "note 5" and they did not.
This is the case even though the citations to be updated are still grey (indicating that they can be edited in zotero).
What else can I try?
Can I copy the text to save recreating it?
After that, see https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents
I might have a solution for that and may update the case here.
Similar problem occurred to me (Macbook MacOS HighSierra 10.13.4; Zotero Version 4.0.29.15 with the Word AddIn, Word for Mac Version 16.12).
I am a German user, and also inserting German sources with author names showing German characters ("Umlaute") like ä,ö,ü and so on. I figured that when changing the source and writing a name like Müller without the German characters, Mueller, then the field is grey and active again. Similar case was with an apostrophe in the author's name. Wanted to cite a website from Pricewaterhousecoopers, in short "PwC's Strategy&". When skipping the apostrophe ("PwCs Strategy&") it worked with an active grey field.
In case it helps other users: try it out.
Besides: thanks for Zotero :)
@cwoodp it is highly advised to update (and stay updated) to the latest version of Zotero to receive security updates, new features and bugfixes for problems such as these.
I'm facing the same problem here. I was using word 2016 (with zotero 5 standalone) and I had to edit my document on Google Docs. I then saved after the changes as .docx. Suddenly, all zotero "links" are gone. How could I restore those citation links?
have to do it all over again...