Zotero cannot find 2 files

ehaineaux
Hello,
I have an issue with my zotero (which is updated). Wen I try to find a reference in my library, zotero looks for it indefinitely and never finds it. It was working fine before I pay to use more than the free storage...What should I do to be able to work efficiently ? The only solution I have now is to restart zotero each time I need to find a reference in my library which is really not convenient...
  • bwiernik
    I'm not really following exactly what is happening. What and how are you trying to search? And what do you mean "zotero looks for it indefinitely and never finds it"?
  • ehaineaux
    I use the research field and type an author name and i see an icon signifying that zotero is searching but cannot find the reference I need (which is in my library).
  • dstillman
    Can you provide a Report ID after this occurs and before restarting Zotero?
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