Proxy some times do not proxied

LiborA · June 15, 2017

I have setup proxy in connector, but in same cases, it does not work on the first attempt and I have to use refresh button. Debug ID D700749509 is an example where I've used F5 cca 5 times.

adomasven · June 15, 2017

Ticket created. Not sure what's causing it at the moment for a quick fix.

adomasven · September 12, 2017

@LiborA do you still see this with current versions of Chrome and the Connector?

LiborA · September 12, 2017

Currently I do not use proxy in Zotero, my settings was deleted and I did not setup proxy again. I will test it tomorrow.

LiborA · September 13, 2017

OK, I have tried it just now and it seems as not proxy redirection is not working at all.
Z Connector 5.0.19
I try it on http://www.sciencedirect.com/science/article/pii/S095965261732053X

Proxy settings:
Scheme: http://%h.ezproxy.techlib.cz/%p
Hostname: www.sciencedirect.com

dstillman · September 13, 2017

Make sure you don't have a space after the hostname. (We should trim that, but it looks like we don't currently, and that will prevent proxying from working.)

LiborA · September 13, 2017

I have checked it, I have no space after the hostname. It not works.
Chrome 61.0.3163.79 64bit

adomasven · September 13, 2017

Did you enter the scheme and hostname manually or allow the connector to detect them automatically? Does the connector at least detect the proxy? (If you're going to test this, note that the connector will only detect a new proxy upon being taken to the login page)

LiborA · September 13, 2017

I entered it manually.

adomasven · September 13, 2017

If you allow the connector to detect itself, does the detection work? Also, do you get prompted to import while running Zotero if you click on this RIS link?

LiborA · September 13, 2017

I have tested it on my tablet at home yet and the redirection and also RIS import works. Tomorrow I will test it on my PC at work where I had a problem.

LiborA · September 14, 2017

OK. I have tested it on my Workstation at work yet with this results:
1. I did not get prompted to import while running Zotero if I click on this RIS link and RIS file is downloaded to the hard disk
2. redirection is not working automatically on the first
(Debug ID D661385533)

After 4 times press of F5 I was redirected to http://ezproxy.techlib.cz/science/article/pii/S095965261732053X¨

It is the wrong URL!!! In the yellow bar I see message:
Zotero automatically redirected your request to www.sciencedirect.com through the proxy at www-sciencedirect-com.ezproxy.techlib.cz.

The second attempt with F5: I was redirected on the http://ezproxy.techlib.cz/science/article/pii/S095965261732053X after F5 was pressed 2 times
(Debug ID D1926811271)

The next test. I unchecked "Automatically convert hyphens to dots in proxied hostnames" and I was redirected to the correct URL: http://www.sciencedirect.com.ezproxy.techlib.cz/science/article/pii/S095965261732053X after 8 times press F5

Windows 10 Pro version 1607 (build 14393.1593), Chrome 61.0.3163.79 (64 bit), Antivirus Kaspersky Endpoint Security 10 for Windows 10 (10.3.0.6294).
I also tested it on the tablet in the network in my work and all works on the first attempt. On home PC and on the tablet I do not use Kaspersky Antivirus, so it can be the matter of my problem.