Zotero online, server available, library synced but none of my saves reaching library
This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.
Otherwise, could you fetch us a log from background.js? We're specifically interested in what happens during loading of the extensions, so if you can open the background inspector, then press "Reload" in chrome://extensions under Zotero Connector and paste the resulting log in the background inspector as a gist on github, that would be great.
localStorage['translatorMetadata'] = {}
into the the console tab in the background inspect developer tools, then reload the extension, does it start working?Ok, just to make sure you got it right, you should type
localStorage['translatorMetadata'] = {}
in the developer tools window that you get after pressing inspect views: background page (not in the F12 developer tools on any page, that's different). Then reload the extension and try again. You can also give us another copy of the background page log after typing this in and reloading.https://gist.github.com/anonymous/77b1db0bb3a51b9c22f6b30e2d58c3ed
Could you restart the browser and check if you can at least submit a Report ID? If not, we'll push out a potential fix anyway and see if that improves anything.
Could you report if:
1. The connector works properly (or at least you can submit a Report ID) in a new Chrome Profile?
2. In the Preferences page you only have a "General" and "Advanced" tab, but no "Proxies" tab?
localStorage.clear()
, then reloading the extension should do the trick (although the previous suggestion should have done too, so maybe there's something else to the issue). Otherwise, we'll release a fix soon.