Zotero fails to launch

chipmonk
Hello all,

I just installed an update to zotero, and after that, when I start Firefox I get an error message, I close the message, Firefox loads, but the zotero icon has a ! sign over and does not work with the message "There was an error starting Zotero" showing up when I try to use it.

Help please... Thanks.
  • frankbai
    i have met the same problem.
    Please give me a help Thanks
  • dstillman
    There was a problem with non-English locales in 1.0.0b4.r3. Please grab the latest version from the home page and install that over your current version. Let me know if that works.

    Thanks.
  • heisthere
    edited April 28, 2007
    it worked for me thanks,
    this problem was kind of a shock to me as i'm in the middle of my masterthesis and rely on zotero for it.
    thanks for the quick helping.
  • frankbai
    Yes I am in China. Now It works well.
    Thank you Dan Stillman.
    Good job.
    I can enjoy the zotero continually.
  • chipmonk
    Thanks Dan. It's now working for me too!
  • mt
    I installed 1.0.0b4.r5 (the latest from the zotero homepage) with Firefox 1.0.0.5 on Fedora 7. Zotero works well if I start firefox as root. But when I start firefox as a normal user, I get the error "There was an error starting zotero".

    The zotero directory is not created in the firefox profiles directory. Is this a permissions error on the file system? If so, what files or directories are affected and how should the permissions on them be set up?

    Thanks for any quick help.
  • mt
    This is fixed now. It was a problem with one of the many installed extensions for the ordinary user's profile. A newly-created profile worked perfectly.

    Unfortunately, I deleted several of the extensions in one go, so can't say which one in particular was the culprit. Sorry.

    MT
  • dstillman
    edited July 25, 2007
    It could also just be the permissions on the newly created profile folder... The profile folder needs to be readable, writable, and executable (i.e. 7 in chmod) for the user running Firefox for the Zotero data directory (and directories for a number of other extensions) to be created.

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