Zotero fails to launch

chipmonk

Hello all,

I just installed an update to zotero, and after that, when I start Firefox I get an error message, I close the message, Firefox loads, but the zotero icon has a ! sign over and does not work with the message "There was an error starting Zotero" showing up when I try to use it.

Help please... Thanks.

frankbai

i have met the same problem.
Please give me a help Thanks

dstillman

There was a problem with non-English locales in 1.0.0b4.r3. Please grab the latest version from the home page and install that over your current version. Let me know if that works.

Thanks.

heisthere

it worked for me thanks,
this problem was kind of a shock to me as i'm in the middle of my masterthesis and rely on zotero for it.
thanks for the quick helping.

frankbai

Yes I am in China. Now It works well.
Thank you Dan Stillman.
Good job.
I can enjoy the zotero continually.

chipmonk

Thanks Dan. It's now working for me too!

mt

I installed 1.0.0b4.r5 (the latest from the zotero homepage) with Firefox 1.0.0.5 on Fedora 7. Zotero works well if I start firefox as root. But when I start firefox as a normal user, I get the error "There was an error starting zotero".

The zotero directory is not created in the firefox profiles directory. Is this a permissions error on the file system? If so, what files or directories are affected and how should the permissions on them be set up?

Thanks for any quick help.

mt

This is fixed now. It was a problem with one of the many installed extensions for the ordinary user's profile. A newly-created profile worked perfectly.

Unfortunately, I deleted several of the extensions in one go, so can't say which one in particular was the culprit. Sorry.

MT

dstillman

It could also just be the permissions on the newly created profile folder... The profile folder needs to be readable, writable, and executable (i.e. 7 in chmod) for the user running Firefox for the Zotero data directory (and directories for a number of other extensions) to be created.