Sync Problem

umitgunes · July 25, 2017

Hi,
I cannot sync my library. My report ID is: 967054953
Thank you

dstillman · July 25, 2017

Can you provide a Debug ID (different from a Report ID) for a sync attempt that fails?

umitgunes · July 25, 2017

Hi,
The Debug ID is D549093963.
Thank you

umitgunes · July 25, 2017

The error says that "Only items in user libraries can be added to My Publications" but I have no file in My publications.

dstillman · July 25, 2017

Can you try again now?

umitgunes · July 26, 2017

It is ok now. What is the problem

dstillman · July 26, 2017

It was a server-side bug, now fixed. Thanks for letting us know.

umitgunes · July 26, 2017

Thank you very much.