Error upon syncing
Hi,
I am getting an error upon syncing, Report ID 716829072
Please could you look into it and suggest a solution?
Thanks
E.
[JavaScript Error: "Parameter 1 is undefined [QUERY: SELECT itemID FROM items WHERE libraryID=? AND key=?]" {file: "chrome://zotero/content/xpcom/db.js" line: 186}]
[…]
version => 5.0.5, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.5, extensions => Zotero LibreOffice Integration (5.0.4.SA.5.0.5, extension), Zotero Word for Windows Integration (5.0.2.SA.5.0.5, extension), Shockwave Flash (26.0.0.137, plugin)
I am getting an error upon syncing, Report ID 716829072
Please could you look into it and suggest a solution?
Thanks
E.
[JavaScript Error: "Parameter 1 is undefined [QUERY: SELECT itemID FROM items WHERE libraryID=? AND key=?]" {file: "chrome://zotero/content/xpcom/db.js" line: 186}]
[…]
version => 5.0.5, platform => Win32, oscpu => Windows NT 6.1; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.5, extensions => Zotero LibreOffice Integration (5.0.4.SA.5.0.5, extension), Zotero Word for Windows Integration (5.0.2.SA.5.0.5, extension), Shockwave Flash (26.0.0.137, plugin)
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dstillman Zotero TeamCan you provide a Debug ID (different from a Report ID) for a sync attempt that produces this error? (No need to post the actual output, just the ID.)
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elisanapoD1248517934
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dstillman Zotero TeamIs this still the case after restarting Zotero?
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elisanapoAh! No actually. Thanks, that should have been the first thing to try, sorry!
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dstillman Zotero TeamNo, thanks for reporting it. This is definitely a bug that we'll try to fix, but thankfully one that goes away easily.
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